Premium Salon at your Doorstep

Information We Collect

We collect information you provide directly to us, such as your name, email address, phone number, and payment details when you make a booking or create an account.

Local Storage & Session Data

We may store booking details, cart information, contact information, and authentication data in your browser to improve your experience and maintain your session.

How We Use Your Information

• To process and manage your bookings
• To communicate with you about your orders or inquiries
• To improve our website and services
• To keep you signed in and remember your preferences

Data Sharing

We do not sell your personal information. We may share data with trusted third-party service providers who help us operate our business, such as payment processors, and only as needed to deliver our services.

Your Choices

You can clear your browser's stored data at any time. Doing so may require you to sign in again or re-enter cart and booking information.

Contact Us

If you have questions about this Privacy Policy, please contact us using the details provided on our website.

Acceptance of Terms

By accessing or using our website and services, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.

Bookings & Payments

All bookings are subject to availability and confirmation. Prices are listed in the applicable currency and may change without prior notice until a booking is confirmed and paid for.

User Responsibilities

• Provide accurate and complete information when booking
• Use our services only for lawful purposes
• Keep your account credentials secure

Limitation of Liability

We strive to ensure all information on our site is accurate, but we do not guarantee that content is free of errors. We are not liable for indirect or consequential losses arising from use of our services.

Changes to These Terms

We may update these Terms & Conditions from time to time. Continued use of our services after changes are posted constitutes acceptance of the revised terms.

Cancellation by Customer

• Bookings may be cancelled before the scheduled appointment time.
• There is no cancellation charge — we simply ask that you cancel as soon as possible so the slot can be offered to another customer.

Rescheduling

You may request to reschedule your appointment, subject to slot availability.

Late Arrival

Arriving significantly late may result in reduced service time or cancellation of the appointment.

No-Show

Repeated no-shows may lead to restrictions on future bookings.

Cancellation by VOGX Salon

In rare circumstances, VOGX Salon may cancel or reschedule an appointment due to staff availability, emergencies, or other operational reasons.

Contact

For cancellations or rescheduling, please contact us using the details provided on our website.